N-Hance wood renewal advertises itself as a no mess, no odor, no dust quick and easy solution to refinish your cabinets for a fraction of the cost of replacing them. N-Hance is the wood resurfacing service that you’ve probably seen advertised in The Home Depot.
We used N-Hance to turn our old faux whitewashed pink cabinets into dark cherry cabinets. Did they really live up to their promise? Was it the most affordable and easiest kitchen cabinet renewal option available? And how have the cabinets held up over the years?
If you’ve ever walked anywhere near the appliance and kitchen section of Home Depot, you’ve seen the advertisements and the promises of a miraculous cabinet makeover for a fraction of the price of replacing all your cabinets or doors. As long as your wood cabinets are in reasonably good condition you can change the color of them with the N-Hance Wood Renewal system. Your kitchen will look amazing, the process only takes a few days and you’ll save thousands of dollars.
But is it true? My wife and I used N-Hance to change the color of our cabinets three years ago. Here’s what happened:
We bought our house for a steal because it was owned by a little old lady who hadn’t updated a single thing in the home since she moved in 20 years ago. The original builder’s grade paint was still on the walls and every single light fixture was original. The kitchen cabinets were a perfect mid-1990’s whitewashed pink color and they quickly rose to the top of our “must fix” list.
Kitchen Cabinet Refinishing Options and Costs
Something had to be done. We wanted a kitchen that was at least presentable, but we really couldn’t afford to spend a lot of money. Our cabinets and drawers were in excellent working condition, but they were really fairly ugly. After some research we came up with three options and we compared the pros and cons of each.
New Cabinet Cost
Our kitchen has about 22 cabinet doors and 6 drawers so we have a lot of cabinetry. Replacing all those cabinets would have allowed us to pick out exactly what we wanted and we would have probably upgraded some of our cabinet hardware, but most the cost with installation would have been anywhere between $25,000 – $45,000.
Cabinet Resurfacing Cost
When you reface a kitchen you essentially replace all the cabinet doors and then put matching laminate sheeting over your existing cabinet shells to match the new doors. Some people swear by resurfacing, but there are occasional horror stories about the laminate only lasting a few years before it falling away or chipping off. We looked into this option as well and for a kitchen of our size we were getting quotes between $9,500 and $13,000.
N-Hance Cabinet Color Change Cost
Real Before and After Photos of our N-Hance Cabinet color change. (Click to enlarge.)
N-Hance is actually a company that offers a number of different wood (and granite) renewal services. They use a lot of fancy buzzwords and explanations, but when it comes right down to it they use a proprietary process to clean and stain your existing cabinets. They can clean you cabinets well enough to make them look new, they can tint the color of your existing cabinets, or they can completely change the color of your cabinets, as long as you’re going from a light color to a dark color. Because we wanted to go from faded pink to a dark cherry color our cabinets were given the full color change process. The cost for our kitchen? Just shy of $3,500.
So let’s look at that again:
| New Cabinets: | $25,000 – $45,000 |
| Cabinet Resurfacing: | $9,000 – $13,000 |
| N-Hance Color Change: | $3,500 |
From a financial perspective N-Hance is by far the most affordable option.
The N-Hance Process – Start to Finish
It’s important to note that N-Hance franchises are local operations, so some companies might do things a little differently depending upon who is doing the work. We contacted our N-Hance contractor through The Home Depot, but you can actually look them up and reach out to them independently. We were told that going through Home Depot actually got us a lower price than going to them directly, but I’d encourage you to look into this yourself.
Here’s an overview of each step we took to get our cabinets resurfaced with The Home Depot and N-Hance.
Set up the Initial Meeting
My wife and I went to the kitchen cabinet area of our local Home Depot, asked about various cabinet options, and decided to schedule an estimate for the N-Hance process. Our cabinets were light and we wanted them darker, so they were good candidates.
The N-Hance Sales Pitch
About three days later the wife of the owner of our local N-Hance franchise came to our home with about 150 pounds of stained wood and cabinet door samples. She looked at our cabinets, took a bunch of measurements and notes and then went through the sales pitch. We didn’t really need much of pitch, we just needed a reasonable price and an estimate of how long it would take. She said she’d email us a formal quote in a day or so.
The Formal Quote
True to her word, we received an email with a quote about 24 hours later. We opted to have a special invisible “protective” layer put on the cabinets for an extra $300 and we asked if they would change our single knob cabinets to duel screw handles if we supplied the cabinet hardware. They agreed to do that for an extra $150. For about $3,500 we could get a “new” looking kitchen, so we agreed to it.
The First Day
Our first day of cabinet resurfacing happened about two weeks later. We spent the previous weekend moving everything out of our kitchen cabinets and filling our dining room with boxes of plates and silverware and glasses and food. The whole color change process takes about three to four days, so you’ll be without a kitchen during that time. We put our microwave on our dining room table, moved our fridge into our family room and either ordered pizza or heated up quick frozen meals for the week.
On the first day of work the N-Hance crew showed up on time and consisted of the owner and two assistants. They looked the project over, brought in some equipment and quickly got to work.
Removing the Cabinet Doors and Hardware
N-Hance cabinet doors with new cabinet hardware. Click to see the full kitchen before and after photos.
The first real step was removing all the doors, knobs, hinges and drawer faces. They proceeded methodically, carefully labeling and numbering every cabinet door with mini Post-It Notes.
Taping Off The Cabinets
The N-Hance stain is applied with a spray gun (and there’s a bit of sanding involved), so the rest of the kitchen has to be taped off to avoid over spray. Every wall, back splash, appliance that can’t be moved, light, floor and ceiling which is close to the cabinets are taped over with blue painter’s tape. They hung brown paper cabinet openings to make sure the insides of the cabinets were not sprayed. This was the end of the first day for our kitchen. The N-Hance crew had spent about six hours or so at our home and had prepped our kitchen for the actual staining on the next day.
Cleaning the Cabinets
The doors were taken out to their truck. They were going to be cleaned and stained at their local facility and not here at our home. The cabinets, however, would have to be stained in place in our kitchen. First, they went over the cabinets and cleaned them thoroughly with a special cleaner and degreaser. They took their time with this process and really, really made sure every surface of the cabinets was grease free. This took all morning.
Light Sanding
After the cabinets were cleaned the crew moved on to lightly sanding all the cabinets, essentially roughing them up a little bit with a high grit sandpaper. Like the cleaning, the result was not visibly noticeable to the naked eye, but they were very thorough careful about what they were doing.
Fill In Cracks and Dings
There were a few areas that required a little more than just a thorough cleaning. They filled in a couple dings and sanded out one discolored area of our cabinets. The crew took their time with this and went over the cabinets several times, making sure the results were to our liking. The idea behind all this is that if you spend a lot of time prepping the wood it will take the stain a whole lot easier.
Approving A Sample
There was a day of downtime here as our schedules didn’t mesh, but that night our N-Hance saleswoman showed up with one sample kitchen cabinet door that had been stained at their site. She wanted to be sure it was the proper color that we wanted for our entire kitchen. I won’t lie: we thought it was beautiful. I didn’t even think it was the same cabinet door, it was that much of a dramatic change.
Staining the Cabinets
The N-Hance color change is done with a paint sprayer.
At the beginning of the second day or work (technically third) day the N-Hance crew showed up with just two guys this time and got to work pretty quickly. They hung large plastic sheets from the ceiling to protect rest of the kitchen and began mixing the stain. Within an hour they had their electric air compressor working and they were beginning to spray our cabinets with an air gun paint sprayer. The initial spraying went slowly as they adjusted the sprayer and worked to make sure the cabinets matched our approved cabinet door. Eventually they planned on three coats and got to work. The paint spraying with the air compressor was a bit noisy, but there really was no discernible odor. The spraying of the kitchen took about 6 hours start to finish.
Clear Coat and UV Lightspeed Protection
We also opted to have our cabinets protected with a special process that involved using a UV light to cure the stain and give it a professional-looking finish. The clear coat finish was applied by hand and allowed to dry. After dry, it only took an hour or two for the N-Hance crew to slowly pull a large UV light unit around every inch of our cabinets, effectively “curing” the finish. They went through this process twice.
Attaching Cabinet Doors
On the third day of work the N-Hance crew arrived with all our stained cabinet doors and began installing them with the new hardware we had chosen. The new hinges matched our previous hinges exactly, but they needed to drill new holes for our cabinet handles which was a slow process. After a few hours everything was installed and back in order and we were very happy with our new kitchen.
Video Overview of N-Hance Cabinet Change
One Week After N-Hance
As we started moving food and plates back into our kitchen we realized that something “wasn’t right” but neither my wife and I could put our finger on it for the first day. Then we realized that several of the kitchen cabinet doors actually opened in the opposite direction than they had before. So we had some cabinets that used to open to the left now opening to the right and vice-versa. We shrugged this off until we realized our doors were now banging into each other and if we weren’t careful we could actually get our fingers smashed between cabinet handles pretty easily.
I started looking at more of the cabinet doors more closely and that’s when I noticed that two of the cabinet doors were actually installed “upside down” with the filled in old cabinet hole clearly showing in the opposite corner of the new handle. We realized that when the N-Hance crew was attaching the cabinet doors again they had no labels and no way of knowing which door went with which cabinet. At some point the labels were removed (probably during the staining process) and never re-attached.
We called N-Hance and after a little bit of back and forth they agreed to correct the problems and even refinish one of the doors because of the handle and hole issues. I consider this a pretty minor mistake and since they agreed to fix the error we were more than happy with the final results.
This does highlight the inherent problem with any contracted service: the end result is only going to be as good as the people who work at the franchise in your area. I don’t know how much experience or training our installers had. I suspect they were relatively new to this given some of the confusion we had in scheduling and processing.
N-Hance Maintenance
After completing our cabinet resurfacing N-Hance left behind a few maintenance items. First, they gave us two cans of a special “cleaning fluid” which is the approved cleaner, though I suspect it’s just their version of Pledge. They also gave us a touch-up marker for little scratches and a very small glass vial of stain. I guess we can paint that on if we need to.
Water is the enemy of these cabinets, so you’re not supposed to wipe them down with any sort of water-based product or damp rag. Instead, you can use the approved cleaner and buy more (from N-Hance) when you need it.
N-Hance Cabinets – How Do They Hold Up?
In our experience the N-Hance cabinet stain doesn’t hold up to every day use.
We had our cabinets resurfaced (stained) by N-Hance about three years ago. While we still think the cabinets look a lot better than they were when they were pink, we’re starting to see some of the inherent problems in using a proprietary stain on our cabinets. Here are the issues we’ve noticed:
Color differences: Most of our kitchen cabinets do not get direct sunlight, so we didn’t notice this at first, but the cabinets are not all the same shade. This is not something you notice right away, but more than one person has commented about the cabinets on one side of the kitchen being a little darker than the other. It’s a subtle difference, but it’s something that nags at us every now and then.
Hardware Holes: Again, this might not be typical, but because we replaced our single screw knobs with double screw knobs the filled in holes can still be noticed if you’re looking at the cabinets with more than a casual glance. We were told they would be “virtually invisible” but they were clearly no better at using wood filler than I am.
Over spray: Yes, the N-Hance crew took their time and were entirely professional. They taped off and covered everything they could before using the paint sprayer. But whenever you spray any sort of paint or stain you’re bound to leave a few spots on things you didn’t intend to stain. There was minimal over spray in our kitchen, but there were several spots on our tile backsplash as well as a few spots on the edge of our kitchen walls. I was able to paint over the spots on the wall, but we still have a few small stain spots in our tile grout.
Wear Spots: The single biggest complaint we have about the N-Hance process is the lack of durability in the stain. We are not rough with our cabinets, we’ve only used the specialized cleaner and we’ve been cautious about splashes and spills. But after the second year or so the surface area behind almost every cabinet handle has a big wear spot where the stain has rubbed off. Almost every cabinet edge in our kitchen has a thin line of pinkish light wood poking through the stain. The N-Hance process uses a water based stain and poly so that it dries quickly and doesn’t have much an odor, but those benefits sacrifice strength and ability to hold us to everyday use. The durability of N-Hance stain is questionable. It just doesn’t hold up to being touched by accident.
We’ve used the stain marker they gave us (it doesn’t really match the color on our cabinets) and we’ve tried wood touch up pencils. Both help a little bit, but it’s hard not to notice the light worn areas on our dark wood cabinets.
Overall, our kitchen still looks pretty good, but we’re disappointed in the wear. We’ll keep touching up spots and keep covering up things with stains and pencils and markers, but at some point we made need to call them in to see if they can do a touch up without taking the whole kitchen apart.
Based on this wear issue, I’m not sure if I can really recommend using N-Hance unless you’re planning to move soon or you’re not actually going to use your cabinets all that much. Don’t get me wrong: the cabinets look 100% better than the pink whitewash we had before. We still tell people to look into N-Hance for their own kitchen. We do, however, warn them that with with regular use and regular wear they will have spots that only last about two years before needing touch-up.
For the cost, the durability issues of N-Hance make it a somewhat questionable long-term investment. If, however, your cabinets are in good condition and you have a limited budget, the N-Hance process was relatively affordable and hassle-free. If you’re itching for project and want to save some money, you’d probably be better off finding some off-the-shelf cabinet stain product and then doing it yourself or paying a handyman to do it for you.
Really well written. Thank you Tom. I am costing out a project at my brothers condo and this is exactly the clarity I was looking for!
I appreciate this information. Can’t find reviews of painting after several years of use, which is what I’m afraid of. Very well written.
We had our cupboards redone but kept the same color. Looked great for a couple years but is now wearing off in certain areas too
Thank you for such a detailed review. It really helped with the decision process.
Cool. I will give them a shot in my area and see if they can help my cabinets.
This is the best detailed review that I have ever read and it totally changed my opinion of their product. I will consider refacing or replacing depending on the cost factor. I especially appreciate seeing the pictures of the normal wear & tear within a short period of getting the product applied.
I would be interested to know what city this happened in since each Nhance location is privately owned. I am in Pittsburgh and just received a quote from them to redo my cabinets and it appears that the location here is also listed separtely as a company that restores, refinishes and repairs wood. Possibly some locations have more basic expertise than others with less background in refinishing wood products. My kitchen has 21 doors and 7 drawers and my quote came in just over $4,000 for the staining and protective top coat, along with filling a few holes from the previous owners screwing things into the cabinets. I plan to do a bit more research, but felt after meeting with the agent and hearing about the company this is the way I want to go to refinish my kitchen.
Anna, your quote sounds right in line with what I was given a few years ago. I bet it would cost at least $30,000 to replace all those cabinets, so, yeah, $4,000 is a good deal. Yes, they’re privately owned and from what I gather they change ownership from time-to-time (like any business, really). My experience was a few years ago now and the owners admitted to being kinda of new to the whole process. Honestly, the process is a good one and it was MUCH more reasonable than any other option. Durability in a few key spots has left me less than thrilled, but for the money you really can’t beat it.
Thank you for take NH the time to write this review. You write beautifully!! Your detail and experiences are extremely helpful to me and others.
I have just had my cabinets done by N Hance. We looked at the kitchen and were thrilled, but within hours began to notice some areas weren’t sprayed as evenly as the doors. There is considerable over spray on the bottom of two of the cabinets. One side of the cabinet looked like something had spilled on it. The technician told me I could use plain water to wipe off the the surface. When I wiped it, the cloth turned dark brown (we picked the color Espresso). The color just came off. Now it looks dull and lighter than the other surfaces. To be fair my N Hance provider has said they will fix it when they do my floors. But I’m having second thoughts about having them done.
Interesting. We were told you should NEVER wipe them down with any water-based product or even get them wet if at all possible. They gave us a special cleaner. I’m guessing their stain is water-based.
Thanks for posting this. Answered most of my questions. Sounds like a good idea only if putting property up for resale. While researching this, I also found videos for DIYs for a Rustoleum product. A lot cheaper, the result is far better, and at a fraction of the cost — provided that you do the work yourself.
Thanks Tom. About 7 years ago we did a kitchen cabinet refacing with new doors for our home. We chose a local family operation and we’re happy with the outcome. However, after 7 years, there is paint chipping and cracking around the handles of the doors that we use on a daily basis and paint cracking on some of the cabinets. We are now looking at trying to remedy the situation. Lo and behold, we just received an advertising postcard from the nhance.com frachise? in our area. So your review was very helpful in making a decision on using them or not. Thanks again for your in-depth review.
I wish I could find reviews like this for all my projects. Your review helped me I making a decision. Thank you very much
What do you mean you can’t get them wet, it’s a kitchen
A splatter or two won’t matter, but you’ll want to wipe it off right away. If you leave a splash a water or liquid on the cabinets for an extended period of time it will eventually cause the dye to fade or run a bit. We have two kids and we haven’t actually noticed splatters as a problem. We just wipe down anything obvious. The wear marks by the handles are more annoying because those are practically unavoidable.
Tom, what the heck do you do for a living. That is by far the best written review of anything that I have ever read.
Thank you!! I have read several great reviews for the employees, cost, process and end result. It appears the reviews are done close to the time of completion, so having a two years later review is exactly what I wanted!! You have helped in my decision, thank you for taking the time and sharing your very thorough review.
Thank you Tom. Read this just in time. Estimate is being done as I write. From your detailed info, I think we will pass.
First, let me mention that I am an NHance professional. By looking at the photo’s and the scratches that occurred, it is easy for me to see that something happened to the finish that is not normal.I have been an NHance re-finisher for two years and have only had a couple of problems like the above(that were immediately corrected.) The NHance finish should not scratch off like in the photo’s. It is guaranteed not to scratch or wipe off like that. So, whoever you have providing the above service, I recommend that you do a fingernail scratch test on the spots that will receive heavy use. And if you have chosen NHance and this occurs please contact the NHance franchise to remedy the situation-we stand by our work(unless you do not contact us).. When applied properly, the NHance finish is as good or better than any other professional finish on the market, but like any other product, if there are problems, please call us to remedy the situation. You may freely contact me at the below website if you need assistance or are needing more information, or want to report a problem with NHance.
The website I mentioned is https://www.nhance.com/frm/
Based on this review, we are also going to pass. The problem with wear is too much to ignore.
So glad I found this site! Exactly what I needed! Thank you for your detailed and long-range review. It helps to know how this process holds up after a few years, since one doesn’t think about that right after the project finish. I just heard about this process and was looking for further info. Nothing I found said anything about using special cleaners or how fragile the finish might be. I was considering this process for my bathroom cabinets, but if they can’t hold up to water then it wouldn’t be any good in a bathroom. Thanks for taking the time to share your experience, especially two and three years later.
Tom
As a franchisee (South Florida) I am disappointed you had the experiences you outlined. Although the pickled/whitewashed cabinets do provide an extra challenge, you still should not have the chipping shown. Please contact the provider to correct it. The finished product can be cleaned with mild soap and a damp cloth. Don’t use anything more aggressive than you would on any piece of furniture. I will happily compare our finished product to anything on the market, including brand new cabinetry.
For those considering hiring a local franchise, please research them as you would any local provider.
Anna, we also live in the Pittsburgh area.
Did you decide to NHance? If so, which franchise did your work?
Thank you, Tom, for the most helpful review I’ve ever read.
We live in the Pittsburgh area as well. We had NHance do our kitchen cabinets in white with some antiquing lines. We had some issues with the lines that were drawn on. I was able to wipe the lines with my finger and the paint would come off. So Bill and his two helpers came back and picked up a ‘test’ cupboard this was happening to. He said NHance had changed their curing products and that was the cause as he didn’t know the product had changed. Finally, after several weeks of back and forth I got all of my cupboards back and the problem had been taken care of. He also told me not to press so hard when washing the cabinets around the areas of the antiquing. So In other words, don’t clean them with any force? My wood cabinets I could scrub but I can’t scrub them now because the paint will come off? Now I have another issue after a couple of years, There is yellowing on my white cabinets. I am also not happy with my kitchen island they did. When they sprayed the first coat they apparently did not know what they were doing and sprayed too heavy of a coat. They had to sand the island and apply the paint again. They didn’t do a very good job of getting the sanded particles off the wood and cleaning the island after sanding and you can see where particles lay under the paint in several areas. There are also drip marks and spray marks all over the cabinet. There were also places that were not painted that I had to have them come back and fix. On the base board under the cabinets there were also unpainted areas. Some of these areas I didn’t find right away and didn’t have them fixed as I felt like Bill and his guys were getting annoyed with my ‘complaints’. However, when I am spending $12,000 for cabinet refinishing, I would like it done right and to my expectations. Bill is a great guy but he didn’t have much experience and I should have asked more questions and I take responsibility for not getting references or asking how long he had been doing this. Although, He had assured me that the former owner worked in his shop and he was still helping with all of the jobs. I would not recommend the NHance from the Cranberry area near Pittsburgh. Now I have to figure out what to do about the yellowing of my cabinets.
I would not recommend this product. I was told there would be no sanding or dust but that was not accurate. Everything was covered with dust after they left. They hung a tarp up but said because it was a windy day they could not help that. Right away there was chipping. They came back and redid parts but after three years it started chipping again. Now six years later there are many scratches in the paint as well as chipping. If you look on their site there are no guarantees. Instead they state if it peels or chips you can buy another service they offer-a restore product and process. I would not recommend this product at all. You are better off trying to paint your cabinets yourself. Just because they are promoted by Home Depot doesn’t mean they are good.
I wish I would have read this two weeks ago. Not happy with our experience this far… almost two weeks and the project still isn’t complete…
Tom Did they put a finishing coat after spraying the color on your cabinets?
Hmm, yeah, I believe so. Paid a little extra for that I think.
Great review, thank you. Does anyone have experience with N-Hance on wood floors. If cabinets have to be handled with care, what would happen to flooring I wonder?
I recently got a quote of $200 per door/drawer. I have 41 doors and 12 drawers. Total price, $10,600. I wanted a painted surface. I had other quotes from painters in my area and the highest was $5.600. I am glad I read this blog. I will pass on N’Hance.
Tom – Excellent review…thorough,detailed and non-emotional. We are starting research/pricing for a kitchen makeover in an older (built 1962) home. Getting a range of quotes from DIY ready to assemble cabinets all the way to to custom cabinets so we can thoroughly test the waters (and get a healthy dose of sticker shock…). NHance franchisee was here this afternoon to look at refinishing our cabinets or possibly replacing all doors (38) and drawer fronts (46) in a 15X30 ft kitchen. They are new franchisees and she admitted they had never attempted to refinish thermofoil over mdf, but wanted to give us a quote by Thursday. After reading your review and researching the difficulties of refinishing thermofoil, I am ready to say “no thanks” and go with all new cabinets! Thanks for the comprehensive review!
Being up front and honest here: I have worked for NHance for three years. I am a tech and worked as the painter for 2.5 years until recently switching over to a managers position in business development. Due to bypass surgery I no longer work the shop. Since I’ve been around this for awhile and have actually done the work I would consider myself an expert…another words I have prepped and painted a couple thousand doors. Tom the reason your doors look like crap is because someone didn’t prep them properly. Step one: degrease with 3m red pad, step 2 apply surface prep to neutralize and balance ph levels again w/ 3m red pad, step 3 light sand for adhesion, step 4 wipe doors down with clean micro fiber cloth dampened with surface prep. step 5 blow all cracks and crevices out with high pressure hose to get remaining dust and surface prep out. Now you are ready to apply the sealer coat. Once the sealer dries you start laying down coats of color. I’ve laid down as many as 8 to 10 coats to reach the desired color. We actually have color swatches so we can get the matched color as perfect as possible. Each coat only takes a couple minutes to dry. Once the color is where you want it you can apply the light speed. Once it dries we hit it with the UV light. How do I know all this…because we made the exact same mistakes when we first started. We had more complaints and call backs than a dogs got fleas. Finally after 6 months to a year we were getting much better at our craft and producing some great looking kitchens! oh sure, we still get a few call backs but only because we aren’t perfect. The problem with NHance isn’t the product it is that any Tom, Dick or Harry can purchase this franchise. No experience needed! The owner goes through a short class on application then passes it along to the crew. It took me a good 3 months to be able to lay down paint confidently. When you spray you have to know how much air, paint volume, distance, coverage and a whole lot of other factors. You have to know that a light pigment needs 2 hrs to dry and darker pigments need 8 to 12 hrs before you can apply light speed. Bleed thru, poor adhesion and yellowing occur if all these steps are not adhered to. Bottom line, NHance products work great if applied correctly! If your going to use NHance or any other company ask them how long have you been doing cabinets, can I get at least 3 references, ask to meet the crew, if they look like a bunch of drunks that just came of a binge..pass, find someone in your area that has used them and go look at their cabinets. I have people who just love to show off their new kitchens.
Gary,
Hmm.. thank you! We’re now a good three or four years out from when we first had our cabinets done. When we talked to Home Depot about a year after we started having a lot of issues we didn’t get much traction. Maybe I’ll try again. At this point I’d be willing to even spend a *little* money to have them fixed and maybe redone.
Tom,
Thanks for the thorough review. Did the franchisee offered and warranty on the project? We are looking to have our nine year old wood cabinets painted because the amber color is not attractive. Considered refacing but the two companies we tries to connect with, Kitchen Saver and National Refacing System, are so unreliable it’s not funny. I’ll check other painting solutions. Much appreciated.
Any warranty was fairly limited from what I remember… We honestly didn’t trust them to “fix” any issues because the only fix would be to take all the doors down and start over and we didn’t really want to go through the hassle again.
Thank you so much for this crazy, detailed, very professional review of your experience and the durability of the results. We were very excited to see that we could get our cabinets refinished inexpensively. But I am having serious second thoughts. I never like throwing good money away and plan on being in this house for another 20 years. I am concerned about the durability factor, as our rep just kept saying “it depends.” I’m in my kitchen 3 – 4 times a day feeding my family and I would be unimpressed to spend the Kind of money they are asking for anything less than impressive results. It is unfortunate that there seems to be no quality control from the Head Franchiser to those buying into the brand. Our local N-hance rep gets great reviews (5 stars on Google) but the rep one city over seems like a hack and customers have left poor reviews on process, cleanliness, and attention to detail as well as lack of professionalism.
N Hance touched up my kitchen cabinets this week. Several doors had water damage and needed a boost. John and Dillon did the work. It took only 5 hours. The cabinets look absolutely beautiful..my husband says they are nicer than when we purchased the new home.
Second point: I am asthmatic…..I had no problem with fumes, etc. because there were none.
Great investment, great business, great workmen.